Dear Members

5 May 2010


Your Members Committee is responsible for setting your programme of events each season and wants to ensure that you continue to enjoy this membership experience and continue to participate next season. The annual programme of events is based on feedback received during the season and the Committee has received feedback this season that there have been too many events in the calendar.

The Committee also acknowledges that this season saw the return Noosa Challenge Event (biannual event) as well as the new Handa Event become part of the calendar which impacted the event schedule, along with changes of dates for some events in February and March. This and the above have been taken into account for the 2010-2011 season.

We now invite you to take a few minutes to complete the following few questions and help us continue to provide the best membership programme that best suits the needs of Members at Millbrook Country Club.

Peter Devine
Members Committee Chair on behalf of the Members Committee

Members Survey 2010

Please complete the survey below no later than 31 May 2010 to receive a complementary voucher for one glass of wine to enjoy at The Hole in One Guest Bar and Lounge valid until 30 September 2010 as a token of appreciation for your time and contribution


1. Did you participate in any Members Events this season?

Yes No

2. If you answered Yes to the above, please rate the events you attended from the following list:

AGM Excellent     Very Good     Good     Fair     Poor     NA
Spring Cup Excellent     Very Good     Good     Fair     Poor     NA
Members Friday Golf Days Excellent     Very Good     Good     Fair     Poor     NA
Members TGIFs Excellent     Very Good     Good     Fair     Poor     NA
Millbrook Hikers Excellent     Very Good     Good     Fair     Poor     NA
Wednesday Golf Days Excellent     Very Good     Good     Fair     Poor     NA
Mactodd Nine & Dine Twilight Excellent     Very Good     Good     Fair     Poor     NA
Bledisloe Plate Challenge Excellent     Very Good     Good     Fair     Poor     NA
Queenstown Golf Club Challenge Excellent     Very Good     Good     Fair     Poor     NA
Santa’s Charity Golf Classic Excellent     Very Good     Good     Fair     Poor     NA
Club Championships Excellent     Very Good     Good     Fair     Poor     NA
Fox’s Rush Ambrose & Sports Day Excellent     Very Good     Good     Fair     Poor     NA
Sneak Peak of the Coronet 9 Excellent     Very Good     Good     Fair     Poor     NA
Junior Golf Academy Excellent     Very Good     Good     Fair     Poor     NA
High Performance Golf Clinics Excellent     Very Good     Good     Fair     Poor     NA
Peregrine Series Excellent     Very Good     Good     Fair     Poor     NA
Quiz Night Excellent     Very Good     Good     Fair     Poor     NA
Putting Invitational Excellent     Very Good     Good     Fair     Poor     NA
Noosa Challenge Excellent     Very Good     Good     Fair     Poor     NA
Matchplay Champs Excellent     Very Good     Good     Fair     Poor     NA
Stewart Island Trip Excellent     Very Good     Good     Fair     Poor     NA
Autumn Shield Excellent     Very Good     Good     Fair     Poor     NA

Comments

3. If you answered No in terms of participation of Members Events, please indicate your reasons for this and provide any relevant comments

Lack of time here
Living overseas
Not a golfer
Do not like organised events
Other, please specify

Comments

4. Did you participate in the Bledisloe Plate Challenge on Friday 20 November 2009?

Yes No


5. Do you support retaining this event as part of the Millbrook Members Programme of Events if played as part of the Friday afternoon Golf in November 2010?

Yes No
Comments

6. How would you rate the golfing experience playing the current Courses at Millbrook?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

7. Do you think that repairing your pitch marks and divots is important at Millbrook Country Club?

Yes No

Comments

8. Have you used the new driving range?

Yes No

If yes, please rate this experience

Excellent     Very Good     Good     Fair     Poor     NA

Comments

9. Have you taken any coaching this season?

Yes No

If yes, please rate this experience

Excellent     Very Good     Good     Fair     Poor     NA

Comments

10. Do you have any interest in participating in any golf camps or clinics next season at Millbrook?

Yes No

Comments

11. What other type of golf programmes or events should we be offering Members at Millbrook?

Comments

12. How would you rate the service from the Pro Shop Team this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

13. What product lines and merchandise should we be offering Members at Millbrook in the Pro Shop?

Comments

14. How would you rate the service from the Membership Team this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

15. How would you rate the effectiveness and communication from the Members Committee this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

16. What other types of social / cultural programmes or events should we be offering Members at Millbrook?

Comments

17. How would you rate the service and product from the Hole in One this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

18. How would you rate the service and product from The Millhouse Restaurant this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

19.How would you rate the service and product from The Spa at Millbrook this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

20. How would you rate the service and product from the Health & Fitness Centre this season?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

21. How would you rate the resort facilities available to Members at Millbrook?

Excellent     Very Good     Good     Fair     Poor     NA

Comments

22. Have you enjoyed your season at Millbrook?

Yes No

Comments

23. Do you get value for money for your Millbrook Country Club Membership?

Yes No

Comments

24. What would enhance your membership at Millbrook Country Club?

Comments

25. Is there anything else you want us to know?

Comments

To ensure the Membership Team has your current contact details, please complete the following:
Name
Current Email Address
Current Postal Address
Current Mobile Number
Current Home Phone Number


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